Respecting Your Privacy
At our core, we hold your privacy in high regard. This document serves as a clear guide to how we handle, safeguard, and utilize your data. We kindly request you to peruse it attentively to gain a comprehensive understanding of what occurs with your information when you complete any form on our website or engage with our services. Any modifications to our privacy policy will be promptly reflected here, and we encourage you to revisit periodically for updates.
Data Sources
Where does your data originate?
- Data You Provide:
- When placing an order.
- Upon creating an account or profile.
- While compiling your wish lists.
- During communication with us, be it through email, telephone, or other means.
- When you subscribe to receive alerts about product availability.
This category of information encompasses details such as your name, email address, phone number, physical address, as well as the recipient's information if you're sending products to others. It may also include photographs and financial data, like credit or debit card information.
- Automatically Collected Information:
- Your computer's Internet Protocol (IP) address.
- Data related to your computer and its connectivity, including browser type, version, time zone settings, browser plug-in types and versions, operating system, and platform.
- Your purchase history.
- Products you have viewed or searched for.
- Cookie identifiers.
- Information about your website visit duration and the features you engaged with.
- Mobile/App Data:
When you download our app, we collect information about your mobile device's location. This is utilized to provide location-specific services. If desired, you have the option to disable location settings on your device.
Data Sharing and Recipients
When and with whom do we share your data?
- Third-Party Delivery Services:
Your name, address, and telephone number are shared with third-party delivery services under the commitment that they will not disclose or utilize this information in any unauthorized manner.
- Third-Party Payment Providers:
Your name, address, debit and credit card information, and order details are shared with third-party payment providers.
- Business Transfers:
In the event of a merger or acquisition involving CRAFTOLEATHER, customer information is considered one of the assets to be shared or transferred, while still subject to our pre-existing Privacy Policy.
- Legal Circumstances:
We may share your data in legal contexts, such as in response to lawful requests, search warrants, or subpoenas. This action is taken when we believe it is essential to safeguard the rights, property, and safety of CRAFTOLEATHER and its valued customers. Rest assured, your information is never disclosed, sold, shared, or rented for commercial purposes.
Your Rights
Your entitlements:
- Access Request:
You have the right to request access to the data we store about you.
- Data Accuracy:
You can demand corrections to any incorrect or inaccurate data.
- Data Processing Termination:
You have the right to request the termination of the processing of your data.
- Lodge a Complaint:
You retain the right to lodge a complaint.
About Cookies
Cookies are small text files that enhance various features of CRAFTOLEATHER and are placed on your computer or mobile device. They store user preferences and track user trends to enhance your website experience and provide customized options. You have the ability to enable or disable cookies for your Internet surfing via your browser settings. Enabling cookies signifies your acceptance of the personal information collected through our cookies.
Google Analytics
We employ Google Analytics to gain insights into how our customers utilize our site. For more information on how Google handles your Personal Information, you can refer to their policies. Furthermore, you have the option to opt-out of Google Analytics.
Do Not Track
Please be aware that we do not alter our site's data collection and usage practices in response to 'Do Not Track' signals from your browser.
Contact Us
Should you require further information about our privacy practices, have inquiries, or wish to file a complaint, please do not hesitate to contact us via email at [email protected]or call us at +91 9147066309 Your privacy matters to us, and we are here to assist you.